Contact Us

Prime Therapeutics is committed to providing a safe online experience for our members, clients and industry colleagues. Please do not include personal or sensitive information, including personal health information (PHI, prescription refill requests, social security numbers or credit card numbers) when using the Contact Us page on this website. The information in the Contact Us form is not encrypted.

Corporate Offices

1305 Corporate Center Drive
Eagan, MN 55121

24 hour PrimeMail Member Service:


PrimeMail Dispensing Facilities:

Prescriptions are processed at both our Texas and New Mexico facilities Monday through Friday from 6:00 a.m. to 6:00 p.m. CST.

PrimeMail Pharmacy

P.O. Box 650041
Dallas, TX 75265-0041

PrimeMail Pharmacy

P.O. Box 27836
Albuquerque, NM 87125-7836

If you have any concerns about PrimeMail's practices, complaints may be filed at any of the following organizations:

Prime Therapeutics

1305 Corporate Center Drive
Eagan, MN 55121
Attn: Legal Department

Texas Board of Pharmacy

William P. Hobby Building, Suite 3-600
Austin, Texas 78701-3942

New Mexico Board of Pharmacy

5200 Oakland NE Suite A
Albuquerque, New Mexico 87113

© 2015 Prime Therapeutics LLC, All Rights Reserved,
Privacy Policies | Terms of Use
Contact Us