PrimeMail® is your mail-service pharmacy through Prime Therapeutics. Right from your home, PrimeMail makes your health a top priority. With PrimeMail, ordering and receiving your long-term medications is easier than ever. PrimeMail provides safe, fast and cost-effective pharmacy services that can save you time and money without sacrificing quality or care.
For more information about ordering prescriptions through PrimeMail, please visit www.MyRxHealth.com (commercial members) or www.MyRxAssistant.com (Medicare Part D members).
Prescriptions are processed at both our Texas and New Mexico facilities Monday through Friday from 6:00 a.m. to 6:00 p.m. CST.
P.O. Box 650041
Dallas, TX 75265-0041
P.O. Box 27836
Albuquerque, NM 87125-783
24 hour PrimeMail Member Service: 877-357-7463
PrimeMail is committed to providing high quality service. If you have any concerns about PrimeMail’s practices, complaints may be filed at:
1305 Corporate Center Drive
Eagan, MN 55121
Attn: Legal Department
Texas Board of Pharmacy
William P. Hobby Building, Suite 3-600
Austin, Texas 78701-3942
New Mexico Board of Pharmacy
5200 Oakland NE Suite A
Albuquerque, New Mexico 87113