Rx Home Delivery for Patients | Prime Therapeutics - Prime Therapeutics
Get your meds delivered to your door
Prime Therapeutics Pharmacy provides a convenient and affordable way to get your meds.
Save time and money on your maintenance meds
With Prime Therapeutics Home Delivery Pharmacy, you can get many of the meds you take every day delivered to your home at a lower cost than you’d get at your local pharmacy. Your plan may provide an option to refill your prescriptions through our online portal, or you can call us at 800.424.8274 (TTY 711).
Key benefits
Easy-to-use web portal
Schedule refills, check order status and submit payment information.
Financial assistance
Get help researching and connecting to financial assistance programs.
Free shipping
Get free shipping on all standard orders.
90-day supply
Depending on plan design, you may be able to get a 90-day supply of your medicine for less than three 30-day fills.
Registered pharmacists
Dedicated pharmacists can help get your meds mailed quickly and securely and answer any questions.
Less time spent
No more drive time or waiting at the pharmacy. You can easily refill prescriptions every three months, either online or by phone.
Getting started
Looking for something?
Have questions?
Use your local retail pharmacy for the first 30-day prescription of a maintenance medicine you get from your provider. Maintenance meds are prescriptions commonly used to treat conditions that are considered chronic or long term. These conditions usually require regular, daily use of medicines. Examples of maintenance drugs are those used to treat high blood pressure, heart disease, asthma and diabetes. Also use your local retail pharmacy if you get a prescription for a short-term condition, like an infection.
Your order should arrive 7–10 days after we get your prescription. We may need to contact your prescriber for more info. To avoid delays, fill out all forms completely and include payment if you know the amount due. Orders with more than one prescription may be shipped in separate boxes.
Standard shipping is free. You can choose to speed up shipping for an extra cost if you want to get your medicine sooner. This option will only affect the shipping time, not how long it takes us to process your order.
It is our top priority to make sure you have the medicine you need. If you do not get your order within 10 days, please call 800.424.8274 (TTY 711).
Most prescriptions, including refills, expire within six months to one year from the day the prescriber wrote them. If this happens, you will need a new prescription from your prescriber.
A controlled substance has strict guidelines and may be handled in a different way than a non-controlled medicine. We follow federal and state laws when processing all orders. We will call you if we need more info.