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Prime presents at ISG Digital Business Summit on Nov. 14

Leslie Dickens, VP of operations and continuous improvement, joins experts in Dallas, Texas, to discuss the role and future of contact centers

A woman writes on a pad of paper next to a computer while working at a call center.

At the annual ISG Digital Business Summit from Nov. 13–15 in Dallas, Texas, experts will gather to discuss digital transformation and innovations in technology that could help businesses achieve their goals. Listen to Leslie Dickens, vice president of operations and continuous improvement at Prime Therapeutics (Prime), as she joins a panel of experts for a discussion on contact centers. They will discuss the role and value of contact centers, as well as the evolution of this customer resource in the future. 

Event: 

ISG Digital Business Summit 

Panel discussion: 

Contact Center 2025

Date/time: 

Thursday, Nov. 14 | 1:40–2:10 p.m. CT 

Panelists: 

  • Leslie Dickens, Prime
  • Wayne Butterfield, ISG 
  • Kent Lemon, Simplicity Consulting Services 
  • Mathew Makay, Carbon Health 
  • Hardy Myers, Cognigy 

Register for the event.
 

About Prime Therapeutics

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Prime Therapeutics LLC (Prime) is a diversified pharmacy solutions organization. We offer innovative pharmacy benefit management, specialty and medical drug management, and state government solutions to millions of people across the country. At Prime, we’re reimagining pharmacy solutions to provide the care we’d want for our loved ones. We challenge the way it’s always been done to develop intelligently designed solutions that deliver savings, simplicity and support to help people achieve better health. For more information, visit us at PrimeTherapeutics.com or follow us on LinkedIn

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