How Prime Therapeutics builds an empowering workplace culture - Prime Therapeutics
How Prime Therapeutics builds an empowering workplace culture
In the latest episode of the “Pharmacy Friends” podcast, hear about how an empowering workplace culture sparks innovation, drives engagement and delivers real business results

Ignoring the importance of workplace culture is a little like ignoring gravity. Similar to gravity, corporate culture may not be visible, but its impact is profound. Culture sparks innovation, drives engagement and delivers real business results.
In the latest episode of the “Pharmacy Friends” podcast, join host Laura Spitzack, director of communications, and guests Erin Feigal, chief human resources officer, and Jeff Kaczrowski, director of talent acquisition, as they discuss how culture is critical to business and professional success.
“A good workplace culture unites and energizes a company,” Spitzack said. “At Prime, we believe our culture offers limitless opportunities to make a real difference.”
From Prime’s cultural commitments and radical welcomeness for employees of all backgrounds, identities and experiences, to the company’s service-focused approach through its community giving program and employee-founded charity foundation — hear how Prime’s 7,000-plus employees join together to deliver results, innovate for growth, win together and do what’s right.
Championing remote work
Key to Prime’s great workplace culture is the company’s award-winning strategy to connect employees from all over the country and support better work-life balance. This approach, called Hub and Home®, prioritizes balancing in-person collaborative opportunities with the flexibility of working in an environment that best suits each employee’s needs.
“A lot of job seekers truly want the ability to work remote,” Kaczrowski said. “Being able to recruit across the nation really allows us to bring in such diversity of thought and experience, and that really makes Prime what it is today.”
Empowering employees helps drive innovation
Collaboration is at the center of Prime’s approach to both business and culture — prioritizing communication across the entire health care continuum, such as through encouraging connection between providers and pharmacies or connecting members to care where they need it. Prime knows that better care comes from better teamwork, and that’s the same approach it employs for its teams. Sharp insights and bold ideas — from mild to wild — prove culture is the ultimate business accelerator.
“(Prime is) also the size company that people can really feel like you’re a part of a well-established organization,” Feigal said. “It’s big enough that you’re not starting everything from scratch but it’s also small enough that you can feel your impact day to day and understand where you fit and can contribute to new ideas.”
Feigal and Kaczrowski also share more about how empowering employees helps drive Prime’s mission to reimagine pharmacy to provide the kind of care employees would want for their loved ones.
“Pharmacy Friends” is a podcast dedicated to bringing industry experts to the same table to talk about what is happening in pharmacy today, what is coming and, most importantly, what it means to you. Listen to the full episode “Culture brings purpose to life.” at PrimeTherapeutics.com/Listen.
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About Prime Therapeutics

Prime Therapeutics LLC (Prime) is a diversified pharmacy solutions organization. We offer innovative pharmacy benefit management, specialty and medical drug management, and state government solutions to millions of people across the country. At Prime, we’re reimagining pharmacy solutions to provide the care we’d want for our loved ones. We challenge the way it’s always been done to develop intelligently designed solutions that deliver savings, simplicity and support to help people achieve better health. For more information, visit us at PrimeTherapeutics.com or follow us on LinkedIn.